MummaBfit TERMS & CONDITIONS
PARQ Health Questionnaire:
Prior to starting MummaBfit we would have emailed you a PARQ form. If you fail to return it to your instructor or fail to notify us of any pre-existing illnesses, injuries, pregnancy or postnatal related conditions; we cannot be responsible for your medical and personal health and safety during our classes or the aftermath affects. All mums MUST be of a minimum of 6 weeks postnatal before partaking in a MummaBfit class. All news mums should seek guidance and advice from a health care profession prior to commencing exercise after a birth.
Changing your class and session time:
If you find you would like to change classes once confirmation has been sent to you, or a class clashes one week with an appointment or event; we will try and move your space where possible and subject to availability, however, please note this cannot always be guaranteed due to limited spaces.
School Holidays and other siblings:
We are aware that there may be occasions whereby other siblings will come along to classes too. They are more than welcome however it will be your responsibility as the parent to ensure they remain seated and we cannot be responsible for their health and safety during the class.
We pride ourselves in providing and delivering the highest standard of service to all mums and babies who participate in our classes. We are not Health Care Professionals or parenting experts. We are all mums and fully trained Fitness Instructor and Personal Trainers, between us we have a plethora of fitness and exercise knowledge. We all specialise as Ante and Postnatal instructors; all our training is up to date along with personal and public liability insurance. All venues that we use are suitable and fit for purpose and we personally ensure they meet the needs of MummaBfit.
Whilst every effort is taken to ensure the exercise class is suitable for postnatal women, the onus is on you, the mother, to understand that participation and the safety of both yourself and your child/children are your responsibility. It is down to the mother to ensure the safety and correct handling of your own child when under instruction and guidance from ourselves.
We personally check and clean all equipment used by both mother and baby weekly and do our up most to ensure it is all clean, safe and suitable for use. Please alert us if you find anything contrary to this.
Videos, photographs and confidentiality:
We do take photos and occasional videos through the class. Should you wish us to refrain from photographing yourself or your child, please alert our instructors immediately. Photos are used for social media and in all cases, we endeavor to be sensitive and cautious.
We are unable to provide refunds once a place has been booked. Full payment and deposits will be lost if you are unable to attend or need to cancel your space. Should you find yourself in a position where you cannot attend you are able to gift your place to a friend providing they are past 6 weeks postnatal and given the all clear to exercise.
We will not refund a place due to illness or injury, however will freeze your space until you are able to re-join another term. Alternatively, you can gift your remaining spaces on your current term to another mum/friend.
Should MummaBfit move your space, cancel your location or make a change meaning you can no longer attend then MummaBfit will issue a full refund.
Of course we understand there are exceptional and unavoidable circumstances whereby refunds are requested, these circumstances will be reviewed individually.
Holidays and sickness policy:
Regrettably we cannot offer discounts or refunds to cover your booked holidays or appointments due to the need to ensure continuity of service. You may offer your place to a friend providing they are past 6 weeks postnatal and given the all clear to exercise. You would need to inform your Class Leader in this instance.
Supervision and withdrawal of service:
All children must be supervised at all times and not be left unattended. We cannot be responsible for a child at any time. Should you behave in a way that we feel is unreasonable then we reserve the right to ask you to leave the class and discontinue your involvement in MummaBfit without notice of refund of payment.
Cancellation of Classes:
We always endeavour to run classes and not cancel them ourselves. Should MummaBfit unfortunately cancel a class, an extra make up class will be offered or alternatively a refund for the session effected.
Closure of classes due to extreme weather:
MummaBfit will take the advice given by the Met weather office and local law enforcement agencies. If travel is ill-advised or weather conditions are considered too extreme therefore meaning we cannot guarantee your safety; we will regrettably cancel classes. We must take into consideration your safety reaching a venue, our instructors safety traveling to venues and the temperature within halls for young children. In these circumstances you will not receive a refund for the class. Where possible we may be able to run a catch-up class or offer individuals spaces at other classes in the term where possible. However, we cannot control the weather and will always put individual’s safety first.
Make up classes:
We offer you the opportunity to make up any missed classes. Classes must be made up within the term that they were missed and cannot be rolled over to the following term. Furthermore, classes can only be made up where there is availability to do so, mums can attend any class within the MummaBfit family to make up their missed session.
Parents are asked to keep their babies at home if they have a serious infection and to inform your instructor if you feel the nature of this needs to be alerted to other mothers. For example; in cases such as chickenpox, scarlet fever, whooping cough.
We cannot offer a refund for session missed through illness, there may be the opportunity to join another class in the week or you may pass your place to a friend who is postnatal and able to workout.
Commitment to Equal Opportunities & Data Protection:
MummaBfit are committed to ensure that the service provided, exercise and equipment is of value and worth to everyone regardless of race, culture, language, gender, age, experience, religion, background, ability or disability. MummaBfit will record, process and keep your personal information secure in accordance with the Data Protection Act 1998 of which MummaBfit is fully affiliated with. Information will not be passed onto a third party unless you have opted in during the booking process. All data shall be kept for 6 months after commencing of activity prior to being appropriately disposed of.
To fall in line with the new GDPR guidelines please understand why we require your data. Upon signing up to MummaBfit you consented to providing your personal details. Email addresses are used so we, MummaBfit, can send you instructions and updates regarding classes. We may also send you emails via Mailchimp in relation to MummaBfit, these can be opted out of. We use your phone number for class update purposed only. We require health information and personal data, such a next of kin, should there be the unfortunate circumstance where an instructor must call for medical help. Your instructor will store these details confidentially and in a safe and secure manor at all times before handing them back to V.Tidy. Your details will be held by the managing director, V. Tidy, for a period of 12 months from the date of your last session before destroying in compliance with data protection guidelines.