MummaBfit FAQs

Frequently Asked Questions

Your guide to all things MummaBfit – classes, memberships, postnatal fitness and more, right here in Basingstoke.

Got questions about our Mum & Baby fitness classes, Pilates, Core Strength, SGPT or memberships? You’re in the right place.
We’ve answered the most common questions about class timings, taster sessions, what to bring, postnatal suitability, and how to get started.

Membership Questions

Can I freeze my membership at any point?

Unfortunately not.

This is a small business and not a large corporate one. To freeze your space would mean we loose revenue on a space and in some cases, in our most popular classes, prevent another person from joining.

Can I do a pay as you go and book onto one class only?

Yes. We offer PAYG classes and block book 6 sessions options. These can be found on the membership pages.

Does the membership include personal training session?

Depending on the membership which you have it may or may not include PT. Please check your membership description on the TeamUp booking app.

I have registered on Team Up but can not see any classes to book on to.

Registering and creating an account does not give you access to the classes.

Access is only given once you have paid for your membership or registered for a free taster week.

Only paying customers have access to classes.

Are classes term time only & will I be charged for closures?

We aim to keep classes running all year around despite the overall yearly membership being pro-rata'd to give us instructors time off to spend holidays with our kiddies.

As a general rule we reduce down to a skeletal timetable in the school holidays but classes do still run.

I must add that classes do not run the last 2 weeks in August or first week in September and 2 weeks over Christmas. Again this is taken into account in the membership costs.

I only want to attend one class a week, do I have to pay the full membership

No, you do not have to have a full membership.

We have multiple options of memberships along with PAYG & block book 6 classes option.

All options can be found on the membership pages

Can I make up missed classes?

On memberships, no. You have the option to attend as many or as little classes in any one week. There is no set number of classes to attend on the membership.

If you miss a class on PAYG of block book option the class will be credited back to you IF CANCELLED on the app 1 hour BEFORE the class starts.

How do I guarantee I attend my favorite class?

On all memberships it is first come first served and bookings open 14 days before the class starts. We can not guarantee you will always get your favourite class.

Will my membership price increase?

We do increase memberships yearly, this is a percentage increase in line with inflation. You will receive advanced notice of this and increase will be minimal.

Should you decide to cancel and then rejoin you will do at the new amount.

Do you give refund on memberships?

NO we do not.

If you forget to cancel, this is on you.

we require 48 hours minimum notice to cancel and this is quite clearly stated throughout all booking procedures, membership pages and transaction.

We will of course be accommodating in exceptional circumstance, we are human and not that mean, but as a general business rule, no.

Can I cancel my mambership?

Yes at any time you can cancel you membership.

We require minimum 48 hour hours notice before the date of payment to cancel payment our end.

Anything less than 48 hours notice will see the payment taken and refunds are not given.

Please email [email protected] or drop me a text.

I missed my free taster week can I come again?

Yep sure, if you missed your week due to sicknesses or life just getting in the way then please drop us an email at [email protected] and we will reactivate it for you.

MummaBfit general questions

I have just had a baby, can I come to MummaBfit?

So long as you are 6 weeks postnatal, with no on going physical complications and have been given the all clear to exercise you can join us.

As instructors we have our qualification in pre and post natal exercise so can adapt all exercises to suit you and your individual needs.

I am not fit and have not worked out in a long time. I am nervous and not sure if this is right for me.

Firstly, DO NOT WORRY! You are are not the only one who has felt this way or feels this way. We all have to start somewhere and we tailor everything to suit you and your fitness level. We will work with you and I promise are a very friendly bunch.

6 weeks postnatal, with no on going physical complications and have been given the all clear to exercise you can join us.

As instructors we have our qualification in pre and post natal exercise so can adapt all exercises to suit you and your individual needs.

I have more than one child can they all come and do I pay more?

The more children the merrier! Bring them all.

We have space for 12 mums exercising and enough space for lots of kiddies.

What can I expect from a class?

The class is an hour long.

Once everyone has arrived and got settled the first half of the class is the exercise part. Every week is a different workout format and we have yet to repeat a workout yet!

Exercises are made up of cardio and strength/body weight work. We tailor and change everything to suit you so let us know of any injuries/ailments. I promise we make it fun!

The second half is cuppa and biscuit time! You chill out, watch the kiddies play and we run around after you supplying hot drinks and biscuits.

This is the same for our circuit classes however Focus class does not end with cuppas.

I do not myself or my child to be photographed!

Absolutely fine! let us know and we will ensure we do not capture you. Just ensure you let us know each class - we try our very best to remember but there are lots of you!

Can I come without my child?

Absolutely!!

Providing you do not mind other peoples children and appreciate the class is a whole bunch of crazy fun with kids, you are more than welcome without a child or even if you have never had children!

We are open to all ladies!

I have an injury or an ailment I need to be careful of, can I still exercise?

Essentially yes, but we will need to speak with you in person to talk about what the problem is so we can best advise you how what to do.

If you are concerned you may not be able to exercise at all please contact us below before exercising.

Generally speaking all injuries and ailments can be worked around so you still get the best out of your workout.

I'm not sure if my child will sit still or stay with me. Is that ok?

Absolutely! Classes are mad, kids everywhere and having just as much fun as you.

Let them go crazy, some even join in with the exercises!

Can I attend more than one class?

If you have a membership than YES! As many as you want!

What do I have to bring/wear?

Ensure you come dressed in clothing suitable to exercise in. I would advise a good supportive sports bra and a good pair of trainers (although neither are essential) bring with you your water bottle and anything particular you feel your child would like. We provide all the workout equipment and toys for children. Please note that baby playgyms are no longer supplied as seen in our photos but playmats and toys are.

Can men come to class?

No they cannot. I guess we would be classed as a female only "gym".

This is to make all out new mums working out feel more comfortable, mums openly breast feed and feel self conscious of their postnatal bodies therefore we want to make sure you are as comfortable as possible.

Are you a gym?

Whilst we do not have traditional gym equipment, we are a gym/fitness establishment.

We operate out of a purpose built barn in rural Dummer Basingstoke, all out classes take place here where we hold a plethora of fitness equipment and specially designed and thought out space.

We even have a gorgeous outside courtyard to relax in after class.

I have just had a baby, do I have to come to a "postnatal" specific class?

No not at all. It is your body and you are welcome to come to class from 6 weeks whenever you feel most comfortable with.

However, your body is extremely delicate post birth, hormones are still strong within your body and with the wrong exercise there is a risk to your body.

We screen all mums that come to class and make sure we have a full postnatal and medical understanding of you.

Make ensure your instructor is aware of your postnatal state and we will always tailor your exercise accordingly.

Will I gain strength and muscle in class?

Yes! Through regular, consistent exercise with us you will notice a huge difference to your strength, stamina and physical wellbeing.

We've got the tools and knowledge to give you an effective and awesome workout; all you need to do is bring your lovely self along!

I am really anxious, I don't know anyone & have anxiety leaving the house.

Firstly, you are not alone. Everyone is in the same boat and almost every mumma that walks through our door was nervous and worried at some point.

The moment you walk in an instructor will come and say Hi and welcome you to class. We will have a quick conversation with you, getting to know you and baby and chat through a quick medical with you.

Then we will help you find a space in class and make sure you and kiddie are comfortable. I can 100% assure you that another mum will chat to you almost instantly.

It is our mission to ensure you feel like you've always belonged in class; MummaBfit is not a clicky group or a judgmental. You won't sit there feeling alone or forgotten.

As for your child, tend to them and give them all they need. If baby need feeding or a cuddle then please do. Don't worry about your child crying or not sharing toys, all kiddies do this and we are all used to it.

Rest assured no one is looking at you if your child goes into meltdown.

If you are still nervous before coming then email or text us, chat it through and we will do our very best to help.

MummaBfit is run by mums who totally understand the highs and lows of motherhood, the anxiety of getting out the door and all the emotions that run high. We will support you every step of the way.

Getting out, having fun and feeling happy is amazing in motherhood.